Irene Chua Meng Kean | VP Head, Customer Experience Strategy & Advocacy Maybank Msia

Irene Chua is the Head of Customer Advocacy & Excellence for Maybank Group Customer Experience Management. A coach, trainer, mentor and also a mom to two thriving boys, Irene has 22 years of experience in corporate communications and customer experience. She is a skilled strategist who is laser focused on extracting win-win solutions out of complex issues at the workplace.